Privacy Policy

Effective Date: October 23rd 2025

Last Updated: October 23rd 2025

At RenovationsNow Store (“we,” “our,” or “us”), your privacy is our priority.
This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website https://renovationsnow.store (the “Website”), create an account, make a purchase, or use our mobile application (the “App”).

By using our Website or App, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.

Information We Collect

We collect information to help us process your orders, schedule consultations, and improve your experience.

a. Information You Provide Directly

When you use RenovationsNow Store, we may collect:

  • Account Information – name, email address, phone number, and password when you register or log in
  • Order Information – billing and shipping address, payment confirmation, and purchased product details
  • Consultation Information – requested appointment date/time and any related project notes
  • Support Requests – messages submitted through our contact form, chat, or customer service email

You provide this data voluntarily when interacting with our website or mobile app.

b. Automatically Collected Information

When you browse our site or use the app, we may collect limited technical data:

  • IP address and approximate location (city-level only)
  • Device type, browser, and operating system
  • Pages visited, time on site, and referral source
  • Cookies and session identifiers (for cart, login, and analytics functions)

c. Information from Third Parties

We may receive data from:

  • WooCommerce and Payment Gateways (Stripe, PayPal, etc.) for order verification
  • AppMySite (mobile app platform) to ensure secure app–website connectivity
  • Analytics tools (such as Google Analytics) for site performance insights

How We Use Your Information

We use your personal information to:

  • Create and manage your RenovationsNow Store account
  • Process orders, appointments, and payments
  • Provide order confirmations, shipping updates, and account notifications
  • Improve our website, app, and customer experience
  • Respond to your inquiries and provide customer support
  • Comply with legal or regulatory obligations

We never sell or rent your personal data to third parties.

Cookies and Similar Technologies

Our website uses cookies to:

  • Keep your shopping cart active
  • Remember your preferences (like login state or region)
  • Measure traffic and site usage analytics

You may disable cookies through your browser settings, but doing so may limit certain website features.
We do not use cookies for advertising or tracking users across other sites.

Data Sharing and Disclosure

We may share limited data with trusted third-party service providers who help operate our business, including:

  • Payment processors (for secure payments and refunds)
  • Shipping and logistics partners (to deliver physical goods)
  • IT, hosting, and analytics providers (for security and performance)

These vendors are contractually required to safeguard your data and may not use it for any purpose beyond supporting RenovationsNow Store.

We may also disclose data when required by law, legal process, or government request.

Data Security

We use SSL encryption (HTTPS) across all pages and transactions to protect your information in transit.
Access to customer data is limited to authorized personnel only.
While no method of transmission is 100% secure, we maintain strict technical and administrative safeguards to protect against unauthorized access, disclosure, or loss.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders and appointments
  • Comply with tax and accounting laws
  • Maintain accurate transaction records

Afterward, data is securely deleted or anonymized.

Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal data
  • Request account or data deletion by emailing support@renovationsnow.com
  • Opt out of marketing emails via the “unsubscribe” link
  • Disable cookies via your browser settings
  • Manage push notifications on your device

We will respond to all privacy-related requests within a reasonable timeframe.

Children’s Privacy

RenovationsNow Store is not directed to individuals under the age of 18.
We do not knowingly collect information from minors.
If you believe a child has submitted personal data, please contact us and we will promptly delete it.

Users must be at least 18 years old to create an account or enter into a purchase or service agreement.

Links to Other Websites

Our Website and App may include links to external sites for convenience or reference.
We are not responsible for the content or privacy practices of those websites and encourage you to review their policies separately.

International Users

If you are visiting from outside the United States, please note that your data may be processed and stored in the U.S. where privacy protections may differ.
By using our Website or App, you consent to this processing.

Changes to This Policy

We may update this Privacy Policy from time to time.
When we make changes, we will update the “Effective Date” above and, when required, notify users through email or an in-app notice.
Your continued use of the Website or App after any update indicates your acceptance of the revised policy.

Contact Us

For any questions, concerns, or data requests, please contact:
RenovationsNow Support
Email: support@renovationsnow.com
Website: https://renovationsnow.com
Address: 18210 Malyn Blvd Fraser, MI 48026

RenovationsNow Store App Privacy Policy

Effective Date – October 23rd 2025

Who we are

At RenovationsNow, we value your privacy and are committed to protecting the personal information you share with us.
This Mobile App Privacy Policy explains how the RenovationsNow Store app (the “App”) collects, uses, and safeguards your data when you browse, book consultations, and purchase renovation products.
This Policy supplements the general RenovationsNow website privacy statement and applies specifically to users of our mobile app.

Information We Collect

When you use the RenovationsNow Store app, we collect only the information necessary to deliver our services effectively:

  • Account Information: Your name, email address, phone number, and password used to create or access your RenovationsNow account.
  • Contact & Order Details: Billing and shipping address, order history, and related purchase information for physical goods.
  • Appointment Information: Details submitted when scheduling a design or consultation appointment.
  • Device & Usage Data: Non-identifiable technical information such as device ID, app version, and interaction data used for analytics, push notifications, and performance improvements.
  • Diagnostics: Anonymous crash logs and error reports to ensure the app runs smoothly.

We do not collect sensitive personal data (such as financial information beyond checkout fields, health data, or precise location) and we do not engage in cross-app or advertising tracking.

How We Use Your Information

Your data is used to:

  • Create and manage your RenovationsNow account.
  • Process and fulfill physical-product orders.
  • Schedule and confirm appointments.
  • Send order and appointment updates via email or push notification.
  • Improve app performance, usability, and customer support.

We may combine limited, non-personal usage data to better understand how our app performs but we never sell or rent your information.

Sharing of Information

RenovationsNow does not sell, rent, or trade user information.
We share data only with service providers who enable core app functions—for example:

  • WooCommerce (for secure checkout and order management)
  • AppMySite (for mobile app delivery)
  • Analytics and Push Notification Services (for performance monitoring and customer communication)

All vendors are required by contract to protect your data, use it solely for service delivery, and comply with applicable privacy laws.

Data Security

All information transmitted through the RenovationsNow Store app is encrypted via HTTPS/TLS.
Access to your account is protected by a unique login credential.
While no system can guarantee absolute security, we continuously monitor and update our safeguards to protect your personal data against unauthorized access, loss, or misuse.

Your Choices and Rights

You may:

  • Access and update your account information within the App.
  • Request deletion of your account and associated data by emailing support@renovationsnow.com.
  • Opt out of push notifications through your device settings.

Upon deletion requests, we remove or anonymize your information except where retention is required by law (e.g., purchase records for accounting).

Children’s Privacy

The RenovationsNow Store app is not directed toward children under 18.
We do not knowingly collect information from anyone under this age.
If you believe a child has provided personal information, please contact us immediately so we can delete it.

Users must be at least 18 years old to create an account or enter into a purchase or service agreement.

Changes to This Policy

We may update this policy periodically to reflect changes in technology, law, or our business operations.
The “Effective Date” at the top indicates the latest revision.
Continued use of the App after updates signifies your acceptance of the revised Policy.

Contact Us

For any questions, concerns, or data requests, please contact:
RenovationsNow Support
Email: support@renovationsnow.com
Website: https://renovationsnow.com
Address: 18210 Malyn Blvd Fraser, MI 48026